Refund Policy

Premium access may be offered as a monthly plan, yearly plan, or one-time premium purchase. Because premium features can be activated quickly after payment, refund requests are reviewed on a case-by-case basis.

Please contact support if you believe you experienced:

• a duplicate charge,
• a payment that succeeded but premium access was not applied,
• an incorrect subscription renewal, or
• a billing issue caused by a technical problem on our side.

Refunds may be declined in situations such as:

• change of mind after premium access has already been used,
• purchases made after reviewing the feature list and pricing,
• issues caused by unsupported devices, browsers, or third-party interruptions outside our control.

To request a billing review, email support@mbresumebuilder.com with your account email, payment date, plan type, and a short description of the issue.

We aim to review payment-related requests within a reasonable timeframe and may ask for transaction details to verify the request.